Privacy Policy

Version 1.0 - Effective Date: January 15, 2026

1. Introduction

WriteWise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered language learning platform ("the Service").

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Account Information: Name, email address, password (encrypted)
Profile Information: Native language, learning language, proficiency level, interests
OAuth Information: If you sign up using OAuth providers (Google, Facebook, Apple), we receive your name, email, and profile picture from those services

2.2 Content You Submit

Writing Submissions: All text you submit for evaluation
User Preferences: Task preferences, interests, and learning goals

2.3 Automatically Collected Information

Usage Data: Information about how you interact with the Service, including pages visited, features used, and time spent
Device Information: Browser type, operating system, IP address
Performance Data: Task completion rates, scores, progress metrics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Personalize your learning experience and generate tailored tasks
Evaluate your writing submissions using AI technology
Track your progress and provide performance analytics
Communicate with you about the Service, including updates and support
Send marketing communications (only if you've consented)
Detect, prevent, and address technical issues and security threats
Improve our AI models and Service quality

4. AI Processing

Your writing submissions are processed by artificial intelligence systems to provide evaluations and feedback. This processing may involve:

Analyzing your text for grammar, vocabulary, structure, and content quality
Comparing your performance against language proficiency standards (CEFR)
Identifying areas for improvement and generating personalized recommendations
Using anonymized data to improve our AI models

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., cloud hosting, AI processing, email delivery)
AI Service Providers: Your content may be processed by third-party AI services (such as OpenAI, Anthropic, or similar providers) to generate evaluations
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business
With Your Consent: When you explicitly consent to sharing

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time. Some information may be retained in anonymized form for analytical purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can access and review your personal information through your account settings
Correction: You can update or correct your information at any time
Deletion: You can request deletion of your account and associated data
Marketing Opt-Out: You can opt out of marketing communications at any time
Data Portability: You can request a copy of your data in a portable format

9. Marketing Communications

If you consent to receive marketing communications, we may send you emails about:

Product updates and new features
Special offers and promotions
Learning tips and educational content

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to such transfers.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@writewise.com
Support: support@writewise.com

15. Your Consent

By using the Service, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

Last updated: January 15, 2026